Last Update: 13 Dec 2018
Version 8.1.2
Terms and Conditions Terms and Conditions

Welcome to the Sarawak State Government("the State Government") official portal ("the portal").

In exchange for your use of the portal, you agree to be bound and abide by the following Terms of Use ("TOU"). Your use of the portal constitutes your acceptance of the TOU and any posted guidelines or rules which may be posted on the portal from time to time. All such feature guidelines shall be considered part of the TOU.

The State Government may add to, delete or modify any or all of the terms and conditions in the TOU at any time without notice to you. The TOU are take effective on all the State Ministries, State Departments, Resident and District Office, State Local Authorities and State Statutories' portals and websites published under the State Government Directories.


The State Government  get involved aims to gather and gauge ground sentiments, engage citizens in the State Government on services  and  policy.  Our feedback platforms available at the State Agencies portals and websites and social media.  All the feedback will be received by the respective agencies.

The State Government hasright (but not the obligation) to delete, disallow or move any content in particular any Content which violates any of the terms of the TOU including but not limited to comments that:

Out of context or irrelevant.

  • Undermine or abuse beliefs
  • Promote discrimination
  • Promotes illegal activity.
  • Violate any legal or intellectual property rights
  • Involve a threat to security
  • Infringe the privacy of others
  • Contain profane language.
  • Violate applicable laws, regulations and policies. 

Limitation of Liability

You expressly understand and agree that the State Government shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill or other intangible losses resulting from:

(1) the use or inability to use the portal;
(2) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the portal;
(3) unauthorised access to or alteration of your transmission or data;
(4) statements or conduct of any third party on the portal; or
(5) any other matter relating to the portal. 


The Sarawak Government may provide links to other websites. Such linked websites are owned and operated by third parties and as such, the Sarawak Government has no control over such sites and resources. You acknowledge and agree that the Sarawak Government is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any contents, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that the Sarawak Government shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource. 


The Sarawak Government may terminate your access to any part or all of the service and any related service(s) at any time, with or without cause, with or without notice, effective immediately. The Sarawak Government may also terminate or suspend your account for inactivity, which is defined as failing to sign-in to the service for an extended period of time. You agree that the Sarawak Government shall not be liable to you or any third party for any termination of your access to the service. 

Modifications to Terms of Service

The Sarawak Government reserves the right at all times to vary, modify, delete or add to these Terms and Conditions by giving you prior notice thereof. However, in cases of urgency or in order to protect the security of the portal or in other circumstances beyond our control, when the Sarawak Government finds it necessary to vary, modify, delete or add to these Terms and Conditions, it may do so without prior notice to you. It is accepted that in order to keep yourself up-to-date with any variation, modification, deletion or addition to these Terms and Conditions, you agree to access and peruse these Terms and Conditions periodically and on a regular basis. You further agree and accept that your continued access and use of these Terms and Condition (as varied or modified from time to time) will amount to your acceptance of any variation, deletion, modification or addition to these Terms and Conditions. 

Modification to the Service

The Sarawak Government reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. You agree that the Sarawak Government shall not be liable to you or to any third party for any modification, suspension or discontinuance of the service. 


These Terms and Conditions shall be read together with the Standard Terms. In the event of any inconsistency or conflict between these Terms and Conditions and the Standard Terms, these Terms and Conditions shall prevail only with respect to such inconsistency or conflict.

The headings used in these Terms and Conditions are for reference and convenience only and shall not be taken into consideration in the interpretation or construction of these Terms and Conditions. 

If any provision of these Terms and Conditions is held to be illegal or invalid under present or future laws or regulations effective and applicable, such provision shall be fully severable and these Terms and Conditions shall be construed as is such illegal or invalid provision had never comprised part of these Terms and Conditions and the remaining provisions of these Terms and Conditions shall remain in full effect and force and shall not be affected by the illegal or invalid provision or its severance from these Terms and Conditions.